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General Policy

All ticket sales are final. No refunds or exchanges, unless the event is canceled.

 

Event Cancellation

If we have to cancel, you'll get a full refund of your ticket price.

Refunds will be processed back to your original payment method within 14 days.

 

Event Rescheduling

If we reschedule, your ticket will be valid for the new date.

Can't make it to the new date? Request a refund within 7 days of the announcement.

 

Force Majeure

No refunds if the event is canceled or rescheduled due to things beyond our control like natural disasters or government restrictions.

 

Refund Process

Need a refund? Contact us at socialdollagency@gmail.com.

Include your order number and reason for the refund request.

Approved refunds will be processed within 14 days.

 

Non-Refundable Items

Service fees, processing fees, and any additional charges are non-refundable.